02-002/05 2004 MAZDA3 - FRONT SHOCK ABSORBER NOISE

APPLICABLE MODEL(S)/VINS

2004 MAZDA3 with VINs lower than JM1BK**** ** 219021 (produced before August 18, 2004)

DESCRIPTION

When driving over a rough road, a knocking noise may be heard from the front suspension. Vibration of the piston rod on the front shock absorber may be transmitted to the mounts due to fluctuation in the oil pressure of the front shock absorber, resulting in the knocking noise.

The characteristic of the rubber has been modified to prevent the noise.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify concern.

2. Replace both left and right front rubber mounts with modified parts according to Workshop Manual (section 02-13 FRONT SHOCK ABSORBER AND COIL SPRING REMOVAL/INSTALLATION).

3. Check front end alignment of vehicle according to Workshop Manual (section 02-11 WHEEL ALIGNMENT PRE-INSPECTION).

4. Verify repair.

PART(S) INFORMATION

Part Number	Description	Qty.	Note
BPYK-34-380	Mount rubber	2	-

WARRANTY INFORMATION

NOTE:

• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the SRT microfiche for warranty term information.
• Additional diagnostic time cannot be claimed for this repair.