09-012/01 POWER DOOR LOCK MALFUNCTIONS

APPLICABLE MODEL(S)/VINS

All 1999-2001 Protege with VINs lower than JM1 BJ22**** ** 435184.

DESCRIPTION

The driver's door lock actuator of some vehicles may be susceptible to internal corrosion. This may cause the door lock actuators to lock and unlock by themselves.

Customers having this concern should have their vehicle repaired using the following procedure.

NOTE: If the keyless entry remote was used to unlock the vehicle and the doors are not opened within 2 minutes, the doors will automatically relock.

REPAIR PROCEDURE

  1. Verify customer concern.

  2. Remove the driver's side door panel according to Workshop Manual (section 07-17 INTERIOR TRIM).

  3. Gently peel back the plastic door screen near the lock area.

    NOTE: Avoid damaging the door screen which may result in water and air leaks. Use care when handling and reinstalling.

  4. Inspect Lot Number on actuator and confirm that it was produced before December 11, 2000. (See illustration.)

    NOTE: Lock assembly removal is not required to view Lot Number.

  5. Verify repair.

PART(S) INFORMATION

 

Part Number

 

Description

 

Qty.

 

Notes

 

B25E-59-350

 

Actuator - Power Door Lock (LH)

 

1

 

Without Keyless Entry

 

BJ3D-59-350

 

Actuator - Power Door Lock (LH)

 

1

 

With Keyless Entry

WARRANTY INFORMATION

NOTE: This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.

 

Warranty Type

 

A

 

Symptom Code

 

64

 

Damage Code

 

9Q

 

Part Number Main Cause

 

SEE PART(S) INFORMATION

 

Quantity

 

1

 Operation Number / Labor Hours  

XX313XRX / 0.6


Copyright © Mazda North American Operations