09-014/01 FRONT DOOR GLASS WON'T GO ALL THE WAY DOWN

APPLICABLE MODEL(S)/VINS

All 1999-2001 Proteges

DESCRIPTION

Some customers may experience the front door glass won't go all the way down. It stops halfway. This condition may be caused when the front door crash pad(s) become loose and fall to the bottom of the door preventing the full travel of the door glass.

Customers having this concern should have their vehicle repaired using the following procedure.

REPAIR PROCEDURE

1. Verify customer concern.

2. Remove door panel according to Workshop Manual FRONT DOOR TRIM REMOVAL/INSTALLATION (section 09-17.

3. Peel back plastic door screen.

4. Remove original crash pad and discard.

5. Clean double sided tape contact area with isopropyl alcohol.

6. Remove paper backing from new crash pad double sided tape and align holes on the pad with mounting studs.

7. Firmly press pad to the door.

   CAUTION: To prevent door skin distortion, care should be taken when pressing crash pad.

8. Install both flange cap nuts on mounting studs.
9. Verify repair.

PARTS INFORMATION

Part Number	Description	Qty.	Notes
BJ0E-58-950A	Crash Pad (R)	1	---
BJ0E-59-950A	Crash Pad (L)	1
B100-68-615	Flange Cap Nut	2

WARRANTY INFORMATION

NOTE: This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.

Warranty Type	A
Symptom Code	89
Damage Code	9E
Part Number Main Cause	SEE PART(S) INFORMATION
Quantity	BJ0E-58-950A or BJ0E-59-950A
Operation Number / Labor Hours	XX317XR1/0.4 (One side) XX317XR2/0.6 (Both sides)