TSB: 09-025/04

MULTIPLE MODELS - PAINT DAMAGE - IRON PARTICLES / INDUSTRIAL FALLOUT / ACID RAIN

NOTE: This bulletin replaces 09-012/99. Please update your records accordingly.

BULLETIN NOTE

This bulletin supersedes 09-012/99, issued 8/23/99. The APPLICABLE MODEL(S)/VINS and WARRANTY INFORMATION have been revised.

APPLICABLE MODEL(S)/VINS

1995 929, RX-7, MX-3

1995-2002 Millenia

1999-2003 Protege/Protege5

1999-2004 Miata

2000-2002 626

2000-2004 MPV

2000-2004 B-Series Truck

2003-2004 Mazda6

2004 Mazda3

2004-2005 Tribute

DESCRIPTION

Paint may be damaged by hot iron particles (dust) that are generated by manufacturing facilities, rail shipment, etc. and mechanically bond to a vehicles painted surfaces. These particles combined with moisture and temperature create an acid which causes the iron to corrode and damage (enter) the paint surface.

Paint may also be damaged by industrial fallout and acid rain. These conditions generate corrosive compounds that fall on the vehicles painted surfaces. When combined with moisture and temperature, chemical compounds are created that damage (etch) the paint surface.

To remove these contaminates, a Decontamination Kit is available which will repair these concerns. This kit includes the following items which will repair up to ten (10) vehicles:

DECONTAMINATION KIT M-32



CONTENTS

QTY.

Product A - Acid Neutralizer (An alkaline based cleaner that neutralizes any acid deposits, strips wax, removes storage or lot staining)

1 gal.

Product B - Alkaline Neutralizer (An acid based product that will remove alkaline deposits and dissolve ferrous metal fallout rail dust)

1 gal.

Product C - Detail Wash (A neutral P.H. shampoo that is safe for everyday use)

1 gal.

Wash Mitts

2

12 oz. Marked Dispenser Bottles

2

Applicator Pads

4

Product Usage Wall Chart

1


Customers having this concern should have their vehicle repaired using the above kit and the following procedure.

NOTE:

REPAIR PROCEDURE

1. Verify customer concern by using a 30X lighted magnifier and the following descriptions to identifying the type of paint contamination.

IRON PARTICLES

INDUSTRIAL FALLOUT

ACID RAIN / ETCHING

2. Decontaminate and neutralize the paint surface by using the Decontamination Kit with the following steps.

NOTE: Perform the procedure only on vehicle when the paint surface temperature is cool to the touch. Follow the step-by-step procedure listed below, to perform this service operation.

  1. Rinse off dust, dirt, and debris with cold water. Flush liberally.

  2. Prepare Acid Neutralizer by mixing 8 parts of water to 1 part Acid Neutralizer (Product A) in a bucket.

  3. Use a clean wash mitt and apply mixture of Acid Neutralizer (Product A) to the entire vehicle starting at the top of the vehicle working toward the side. Keep the vehicle wet with solution, lightly agitating for 5 to 7 minutes. For vehicle with severe conditions, work the product for up to 8 minutes. Do not allow product to dry on vehicle.

    NOTE: Use a separate mitt for each product. Do not intermix mitts.

  4. Rinse the vehicle thoroughly with cold water to remove Acid Neutralizer (Product A).

  5. Dry only the horizontal surfaces of the vehicle at this time. Do not dry glass.

  6. Apply alkaline Neutralizer (Product B). Do not mix with water. Pour the contents into a dispenser squirt bottle. Squirt Alkaline Neutralizer (Product B) directly onto a clean wash applicator or clean sponge. Do not spray Alkaline Neutralizer (Product B) on the painted surface. Using the applicator or sponge, apply the product to the vehicle, keeping the areas wet and lightly agitated for 5 to 7 minutes. For vehicle with severe conditions, work the product for up to 8 minutes. Do not allow product to dry on vehicle.

  7. Rinse the vehicle thoroughly with cold water to remove alkaline neutralizer (Product B).

  8. Prepare Detail Wash (Product C) by mixing 29.5 mL (1 ounce) of Detail Wash to 3.7 L (1 gallon) of water.

  9. Shampoo the vehicle with Detail Wash (Product C) using a clean wash mitt. Rinse the vehicle with cold water and dry the vehicle completely.

    NOTE: Detail Wash (Product C) is a heavy duty neutral shampoo concentrate (pH 7) and may be used for hand car washing or in automatic car wash systems.

3. Visually inspect paint surface for evidence of removal of iron particles and water spots.
4. Polish the paint surface if necessary.

CAUTION: When attempting to affect a repair by buffing, polishing, or color sanding, do not remove an excess of 0.3 mil of paint film or refinishing will be required. Use of an electronic mil gauge is highly recommended to insure control of paint film removal.

NOTE:

5. Use an alcohol and water mixture (1 to 1 ratio) to clean the buffed areas and to verify removal of scratches and swirls before application of final polish.
6. Verify repair.

PART(S) INFORMATION

To order Decontamination Kit and replacement materials as listed below, call Automotive International (800) 543-7156 8:30 AM 5:00 PM (EST).

NOTE:



Part Number

Description

Qty.

Notes

M-32

Decontamination Kit (Complete Kit)

1

Will repair up to 10 vehicles

VGA100-G

Acid Neutralizer (Product A)

1

Will repair up to 10 vehicles

VGB102-G

Alkaline Neutralizer (Product B)

1

Will repair up to 10 vehicles

VGC104-GS

Detail Wash (Product C)

1

Will repair up to 100 vehicles. Also can be used for car-wash.

VGWM

Wash Mitts

1


VG16-B

Marked Dispenser Bottle

1


VG35W

Applicator Pads

1


VGM-WL

Product Usage Wall Chart

1



WARRANTY INFORMATION

Paint damage caused by environmental conditions, such as iron particles, industrial fallout, acid rain, etc. is not covered by Mazda Warranty. If you have questions, contact your DCSM.


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