SIRIUS RADIO ACTIVATION PROCEDURE

Applicable Models

Model Starting S/N Ending S/N Model Spec
  MAZDA3 2005-2005   000000   ZZZZZZ  
  TRIBUTE 2005-2005   000000   ZZZZZZ  
  RX8 2005-2005   000000   ZZZZZZ  
  MPV 2004-2004   000000   ZZZZZZ  
  MIATA 2004-2004   000000   ZZZZZZ  

Related Category/Subcategory/Symptoms

BODY AND ACCESSORY / IMPROPER OPERATION / IMPROPER OPERATION
BODY AND ACCESSORY / OTHER / IMPROPER OPERATION
BODY AND ACCESSORY / ENTERTAINMENT / IMPROPER OPERATION
BODY AND ACCESSORY / ENTERTAINMENT / IMPROPER INDICATION
BODY AND ACCESSORY / ENTERTAINMENT / AUDIO MALFUNCTION

MTOL - 4406 Dealer Repair Information

Symptom and Conditions

After checking to see if the radio head has the software version and Receiver Kit was installed, and test channel 184 (p.6 of Owner's Manual) operates, the customer/dealer cannot activate the Sirius subscription.

Repair Procedure

To activate the Sirius Satellite Radio subscription, the following procedure must be followed:

1. Customer/Dealer must write down the 'Sirius ID or ESN' number found on a sticker located on the receiver black box (DLP).

CAUTION: Without this 'ID or ESN' number, activation cannot be done by Sirius. The installation instructions tell you on page (3) where the 'ID or ESN' number is located and provides tear-tag stickers for writing the number on the tag. Tear-tag stickers are located on the very bottom of the receiver black box (DLP).

One tag is placed at the bottom of the last page of the Owner's Manual, and the other tag should be affixed to the Repair Order (for future use). The Owner's Manual and Installation Instructions should be given to the customer.

2. If the installer did NOT write down the 'ID or ESN' number on the tear-tags, you may be able to retreive the 'ID or ESN' number by following the instructions found on page (11) of the Owner's Manual under the heading, 'DISPLAYING THE SIRIUS ID (ESN) or follow the method below:

ID/ESN Retrieval Procedure Using Radio Head:
A. Turn radio ON,volume to zero.
B. Locate the 'ID/ESN'button on radio head
C. Press and hold 'ID/ESN button for more than 2 seconds.
D. Display will show zeros and first 8 numbers of ESN.
E. Turn tuner knob 1 click for remaining 4 number of 12 number ESN.
F. Write down all 12 numbers and turn radio OFF, then back ON for normal radio operation.

NOTE:  Disconnect battery and clear kam, then retry procedure above.

3. If the 'ID or ESN' number still cannot be found or displayed, then the installer will have to remove the interior body panel and locate the Receiver (Black box or DLP). The 'ID or ESN' number will be found on the tag between the three plug-in connectors.

4. After customer/dealer has the 'ID or ESN' number, call Sirius at 1-888-539-7474, send an e-mail to: customercare@sirius-radio.com or send a written letter to:

 

Important Note: Sirius Radio cannot activate the subscription unless the vehicle is parked outside, and not in a garage or under a tree. The radio head must be turned on with the SAT button pressed. It may take up to 10 minutes before the subscription has been fully activated.

Sirius Satellite Radio
1221 Avenue of the Americans
New York, NY 10020
Attn: Customer Care

 


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