IDS/PDS TECHNICAL ISSUES

Applicable Models

Model Starting S/N Ending S/N Model Spec
  Mazda3 2004-2005   000000   999999  
  Mazda5 2006-2006   000000   999999  
  Mazda6 2003-2006   000000   999999  
  RX8 2004-2005   000000   999999  
  Miata 2006-2006   000000   999999  

Related Category/Subcategory/Symptoms

Engine / Fuel System / Does Not Turn-Off/Warning Light
Engine / Fuel System / Improper Operation
Engine / On-Board Diagnostics / Does Not Turn-Off/Warning Light
Engine / On-Board Diagnostics / Improper Operation

MTOL - 4995 Dealer Repair Information

Symptom and Conditions

The following technical concerns have been reported since the launch of
the new IDS/PDS scan tool.                                             

Repair Procedure

2003-2004 Mazda6 3.0L AT                                               
                                                                       
During reprogramming of the PCM the IDS/PDS screen shows a communication
error message. PCM calibration file is blanked causing engine no start 
or the VID block data (as-built) is corrupted causing TCS or MIL to be 
illuminated and DTC P0602 stored in the PCM.                           
Or, after successful reprogramming the PCM, the IDS/PDS starts to      
program the TCM (coordinated flash). After the 2nd key ON screen, the  
IDS/PDS screen freezes for a long time then the error screen appears   
"Diagnostic tester cannot perform the diagnostic function" The TCM is  
now blank and will not communicate with the IDS/PDS tool. The vehicle is
in 3rd gear when in "drive" and has very hard engagement into "reverse"
(fail-safe mode).                                                      
                                                                       
CAUSE:   Root cause is still under investigation.   
                   
REPAIR:                                                                
1. If PCM calibration is blanked, perform the "NO COMM's" procedure and
select PMI and reprogram the PCM to latest calibration.                
                                                                       
2. If PCM VID block is corrupted, (TCS and MIL ON, DTC P0602 stored) you
will need to contact the tech assistance hotline.                      
You must performing a special procedure to edit the VID                
block in the PCM.                                                      
                                                                       
3. If the TCM is blanked, you must replace the TCM, (no PMI is necessary
as this module is not configurable) and then check that TCM with IDS to
make sure it is at the latest calibration to match the PCM calibration.


2003-2005 Mazda6, 2004-2005 RX8, 2004-2005 Mazda3, 2006 Mazda5, 2006 MX5
                                                                       
When attempting to program additional keys or  performing "parameter   
reset" after replacing a new PCM/IC/RKE module you may experience the  
following issue:                                                       
 After retrieving the Outcode, P/N, Serial Number, Error control numbers
using IDS/PDS, and receiving the INCODE from the MS3 system, IDS/PDS   
screen may show "INVALID INCODE ENTERED". Even after cycling the       
ignition key 5 times and generating new Outcode, P/N, Serial Number,   
Error control numbers and receiving the new INCODE(s) and entering them
the same error message is displayed. This may occur 5-10 times and then
mysteriously you will gain security access. Or  by waiting several hours
or until the next day and retrying you finally gain security access.   
Sometimes switching from IDS/PDS over to WDS will allow security access,
or vise versa.  This issue is currently under investigation but        
issue is extremely difficult to produce.                               
                                                                       
CAUSE:   Root cause is still under investigation                       
                                                                       
REPAIR:                                                                
Retry procedure after letting vehicle sit for approx. 2 hours, or if   
possible retry the next day. Make sure to re-boot IDS laptop before    
re-id'ing the vehicle and creating a new vehicle session. Sometimes    
switching over from IDS to WDS will resolve the issue, or visa versa. If
you still cannot resolve issue, contact technical assistance hotline for
further information.            


ALL MODELS                                                           
                                                                     
After you install the new software release level PDS/IDS DVD, when   
connecting to the VCM and opening the PDS program the first time with
the DELL X50 or X50V PDA communication is established. The PDA       
recognizes that the new software level code and prom is not present in
the VCM and attempts to install it. The upper progress bar "prom" will
successfully complete across the screen, but the lower progress bar  
"Code" does not start. Then the screen shows "operation complete".   
However, the VCM code is not CORRECTLY loaded. If you attempt module 
reprogramming without the proper code the PDS/VCM tool may erase the 
module but will/can not reprogram it and it will usually be blank.   
You are caught in a loop and cannot recover the module using PDS.  If
you attempt to use IDS, the IDS software and DELL laptop will usually
successfully load the VCM code and recover the module as long as the 
module was not damaged.                                              
WDS will also usually recover the module if the module was not damaged
by performing the NO COMMs method and using the PCM P/N or tear tag of
the vehicle but it may not update the module to the latest calibration available.
IDS/PDS must be used for that.                              
                                                                       
CAUSE:  Root cause is under investigation 
                             
REPAIR: Use IDS to reload the VCM prom and code correctly into the     
        VCM.Contact Technical Assistance Hotline for latest information.


2003-2006 Mazda6 2.3L                                                 
                                                                      
During reprogramming of the MELCO PCM the IDS/VCM tool may corrupt the
existing VID block data (as-built data) causing the TCS (if equipped) 
and MIL lights to illuminate and DTC P0602 to be stored in the PCM.   
You can usually correct the issue by performing the NO COMM's procedure
and selecting PMI (programmable module installation) and when prompted,
manually enter the correct as-built data and program it back into the 
module's VID block.                                                   
However, if this procedure does not resolve the issue, contact the    
technical assistance hotline and they will assist you or transfer your
call to me or Alan. You will need to perform a special procedure to   
manually edit the VID block inside the PCM application.               

CAUSE:   Root cause is under investigation.                            
                                                                       
REPAIR:   1. Manual entry of as-built data by "NO COMM's" method       
     2. Perform special VID edit procedure with Tech Hotline, LM, or AJ.


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